Awards and Accolades

Seraya Energy abides by a credo that goes beyond electricity supply to delivering excellent services and value to our customers. As a testimony to our belief, over the past two years (2005 & 2006), Seraya Energy had consistently won awards during the Regional Call Centre Awards and Annual Singapore Call Centre Award events organized by Call Centre Association of Singapore. For two consecutive years, Seraya Energy has also been ranked amongst Singapore's 50 fastest growing companies.

List of Awards and accolades

Singapore1000 and "Fastest Growing 50" (FG50) Certification

For 5 consecutive years (2005 - 2010), Seraya Energy makes it in the ranking of Singapore1000, an award that recognises Singapore top 1000 companies based on their financial performances by DP Information Group.

On 28th July 2006, Seraya Energy also emerged as one of the top 3 fastest growing companies in Singapore, ranked in the Fastest Growing 50 (FG50) Certification 2006. In 2007, Seraya Energy was ranked No. 22 in FG50.

5th Singapore Call Centre Awards and 2nd Regional Call Centre Awards 2005

The Seraya Energy employees share the common goal of providing world-class services to our customer. As a testimony to our belief, Seraya Energy won five prestigious awards during the 2nd Regional Call Centre Awards and 5th Annual Singapore Call Centre, in November 2005. Below were the awards that we have won:

• New Call Centre of the Year, Regional - Gold
• New Call Centre of the Year, Singapore - Silver
• Call Centre Champion of the Year - Gold
• Call Centre Champion of the Year - Silver
• Business Innovation Award - Winner

6th Singapore Call Centre Awards and 3rd Regional Call Centre Awards 2006

Having achieved consistency in our service quality, Seraya Energy once again won recognition during Call Centre Awards 2006 for our excellent customer services.

• Best Contact Centre Manager, Singapore - Silver
• Best Contact Centre Manager, Regional - Finalist
• Best Team Leader, Singapore - Bronze
• Best Team Leader, Regional - Bronze
• Best Customer Service Professional, Singapore - Finalist
• Best Customer Service Professional, Regional - Finalist
• Best Call Centre under 50 seats, Singapore - Finalist

Excellent Service Award

Seraya Energy's continuous strive towards service excellence has also resulted in six of our Customer Care officers being accorded the Excellent Service Award (EXSA) by SPRING Singapore on 9 Nov 2006. The winners are:

Gold Award
Joanne Yeong, Customer Care Officer

Silver Award
Juanis Bte Zakaria, Customer Care Officer
Shervin Ong, Telesales Officer

CIO 100 Honouree 2008

Seraya Energy is one of the top 100 enterprises in Asia who have been awarded CIO 100 Honouree 2008 of CIO Asia's annual index of Asia's top performing enterprise users of IT.

The award is in honour of Seraya Energy having achieved excellence in strategic enterprise IT deployment through our Customer Care & Billing System (CCNB).