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SERAYA ENERGY RESPECTS THE PRIVACY OF THE USERS OF ITS WEBSITE AND ONLINE SERVICES AND WE DO NOT COLLECT INFORMATION ABOUT OUR USERS WITHOUT THEIR KNOWLEDGE.
By providing your personal information to Seraya Energy, you thereby consent to Seraya Energy to transfer this information to other affiliates of Seraya Energy for purposes of updating and enhancing their respective records and for Seraya Energy and its affiliates to:-
(a) collect, retain, use, process and disclose your personal information;
(b) monitor your access to and use of this website and its various services;
(c) contact you by telephone, facsimile and/or e-mail; and
(d) advise you of products and services which may be of interest to you.
Such personal information will also be needed and used by Seraya Energy to better the services of Seraya Energy and its business partners, for tracking and verifying compliance with Seraya Energy policies, for meeting laws and/or for fulfilling editorial and feedback solicitation purposes. Seraya Energy may also share aggregate information about our users with advertisers, business partners, sponsors and other third parties. This data is used to customise Seraya Energy’s content and advertising to deliver a better experience to users. The use of your personal information for these purposes will be kept to the minimum required. Where necessary, Seraya Energy and its affiliates may also use the information to resolve any disputes that may arise.
Other than those individuals and entities listed below, your personal information will not be revealed by Seraya Energy to any external body, unless Seraya Energy has your permission, or is under either a legal obligation or any other duty to do so. The information provided by you at this website may be disclosed by Seraya Energy to:
(c) third party service providers; and
(d) any agents acting on our behalf.
Seraya Energy uses industry standard practices to safeguard your personal information. Nonetheless, due to limitation in the current security technology, Seraya Energy cannot ensure that all communications and identifiable information will never be disclosed to third parties and Seraya Energy does not promise that all communications and personal identifiable information received through the website will always remain confidential.
If you use a login user ID or password obtained through the website, you shall be responsible for maintaining the confidentiality of the user ID and password and not to share or authorise the use of the user ID and password by third parties. You shall be responsible for all activities undertaken using your user ID and password whether authorised or otherwise. You shall immediately notify us if it comes to your knowledge that your user ID and/or password has been compromised or there has been unauthorised use.
We may use “cookies” to retrieve and store information specific to your computer and on use of the website and the online services via your computer. You may disable the cookies by changing the setting on your browser. If you do erase or block this information, you may not be able to access or use some features on the website.
We are not responsible for any privacy statements and practices of other third party websites even if:-
(a) you accessed the third party website through links from our website; or
(b) you linked to our website from a third party website.
To keep you in control of your personal information and the communications sent to you, you may opt out of the following services: (a) receiving communications from Seraya Energy and our affiliates about new features, products or services; and (b) receiving communications about offers from third-party companies that offer a product or a service that we think would be of value to you. If you object to any of the above services for any reason, you may stop that service by e-mail request. Information provided when purchasing products from any of our websites may be used for marketing and promotional purposes.
Your personal information will not be kept longer than necessary. In addition, your personal information in the website will be destroyed if you apply to deregister your records. However, this may result in the termination of your access to the secured portions in the website.
Your consent given here will override any registration on the Do Not Call Registry and shall apply to Singapore telephone numbers under your name (including your employee, representative or authorised person), including new telephone numbers which you may provide Seraya Energy from time to time.
For information on Seraya Energy’s personal data protection policy, please contact:
Senior Manager (Fulfillment)
Seraya Energy Pte Ltd
1 HarbourFront Place
#16-06 HarbourFront Tower One
(Tel: 6363 6688)
Seraya Energy and its affiliates are not liable for any direct, indirect, special or consequential damages or loss of any kind as a result of:- (a) any unauthorised use of your user ID and/or password; and/or (b) your access to and/or use of the website and/or any online services; and/or (c) your non-compliance of this Policy Statement.
We may amend this Privacy Statement from time to time and will place the updated Statement in the website. Please check this statement before accessing or using the website and/or its online services